Krystal Grand Los Cabos Hotel San José del Cabo, San José del Cabo - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Carretera Transpeninsular Km 29, San José del Cabo, Mexico, 23400

Krystal Grand Los Cabos, a 5-star all-inclusive resort, features diverse dining options, family-oriented amenities, and luxury accommodations. Guests can relax at four heated pools and enjoy beach access with private lounges and bars. The hotel is designed to cater to a variety of travelers, including families and couples.

Rooms & Services

Accommodations at Krystal Grand Los Cabos include 429 air-conditioned rooms and suites, some featuring private pools in Swim Out suites. All rooms have amenities like a wardrobe, safety deposit box, TV, and furnished balconies. The Altitude Club offers upgraded services and special privileges, including access to a private lounge.

Dining & Cuisine

Dining options feature seven restaurants providing various cuisines, including Italian-Mexican fusion, sushi, and Asian dishes. The Surfer Bar serves snacks and drinks poolside, while guests in the Altitude Club can enjoy exclusive dining experiences. Room service is available 24 hours for added convenience.

Leisure & Entertainment

Recreational facilities include four outdoor pools, featuring a heated adult-only pool and a children's wading pool with slides at Kamp Krystal. The Sky Lounge offers panoramic views of the Sea of Cortez for Altitude Club guests, enhancing the leisure experience. The resort also hosts themed parties and activities for all ages.

Business & Transportation

For business travelers, Krystal Grand Los Cabos provides several meeting rooms, including a convention center accommodating up to 1000 attendees. Transportation options include local bus access to nearby attractions such as the San José del Cabo main square and the Los Cabos Sign. Private parking is available for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Suite

Max:

3 persons

51 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Junior Suite

Max:

3 persons

47 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

3 persons

34 m²

Bed options:

1 Double bed

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

San José del Cabo 1.6 mi

Airports

Los Cabos (SJD) 10.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Sushi!

“Orlando's sushi was an absolute highlight; fresh, flavorful, and beautifully presented, making every bite a delight!” view full review

Accessible Pools

“The pool areas were compact and easy to navigate, ensuring all guests could enjoy the facilities without any hassle.” view full review

Spotless Room

“Our room was impeccably clean and well-maintained, providing a cozy and inviting atmosphere for relaxation.” view full review

Stunning Pool Areas!

“The pool areas were beautifully designed, offering a serene space to unwind, although the temperatures could be chilly at times.” view full review

General

No smoking on site
Paid Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Diving
Snorkeling
Horseback riding
Golf course
Yoga class

Services

Paid shuttle service
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Business

Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Water slides
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Carretera Transpeninsular Km 29, San José del Cabo, Mexico, 23400

Map view

Carretera Transpeninsular Km 29, San José del Cabo, Mexico, 23400

City landmarks

Carr. Transpeninsular 28.5

Costa Azul Beach

2800 ft

De La Península

Playa Costa Azul

2800 ft

Store

Mega

4700 ft

Paseo San Jose

San Jose's Estuary and Bird Sanctuary

1.3 mi

Paseo Malecon San Jose #512

Cabo Dolphins San Jose del Cabo

4600 ft

Market

Selecto Chedraui

4200 ft

Reserva de la Biosfera Sierra de la Laguna

2900 ft

Arroyo San Jose

2900 ft

Paseo del Estero

2900 ft

Playa Acapulquito

3700 ft

Punta Sur Golf Course

1.4 mi

Querencia Golf Course

1.4 mi

Campo de Golf Fonatur

Los Cabos Sign

4700 ft

Plaza Mega Comercial Mexicana

4600 ft

Beach

Playa San Jose Del Cabo

1.2 mi

Square

Plaza Mijares

2.3 mi

Beach

Playa Palmilla

1.6 mi

Golf Course

Club Campestre Golf Course

2.0 mi

Golf Course

Palmilla Golf Club

1.6 mi

Miguel Hidalgo and Zaragoza

San Jose del Cabo main square

2.3 mi

Beach

Playa Hotelera

1.4 mi

Beach

Playa Costa Azul Los Cabos

1.3 mi

Los Cabos Convention Center

1.4 mi

Shopping Area

Plaza del Pescador

1.5 mi

Palmilla Golf Club

1.5 mi

Gallery

La Sacristia Art & History

2.0 mi

Gallery

Mi Casa Azul Art Gallery

2.0 mi

Miguel Hidalgo Gps: 23° 3'43.66n

Parroquia San Jose

2.3 mi

Gallery District

Art District

2.3 mi

Costa Azul

1.8 mi

Nearby

Carr. Transpeninsular 28.5

Costa Azul Beach

2800 ft

De La Península

Playa Costa Azul

2800 ft

Restaurants

Fabric Sushi Bar

1100 ft

Shopping Center La Jolla

Sardina Cantina

1000 ft

KM 29.5 Carr. Transpeninsular Hwy. 1

District Mx

2200 ft

Carretera transpeninsular km 29.5 s/n Local 9-4. Col. la jolla Plaza peninsula.

Zipper's

3100 ft

Tourist Corridor Km 28. 5

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

Great location

Spacious rooms

Service issues

Repetitive dining

7.2/10

Very good

Rooms

7.0

Location

7.6

Service

8.2

Dining

5.6

James

United States of America, December 2024

7.2/10

My stay at the hotel was quite nice overall. The location is great, making it easy to explore the area, and the rooms were spacious and equipped with everything I needed. However, I was let down by the service, particularly the responsiveness of the maintenance staff. The dining options were also somewhat repetitive, which took away from the experience a bit. Overall, I still felt it was a good value for the price.

Rooms

9.0

The rooms were really spacious and totally equipped with a microwave, refrigerator, oven, and cable TV. I loved how bright they were during the day just by opening the curtains.

Service

6.0

The service was mostly good, but I had an issue when they told me they would send maintenance staff to my room and they never showed up.

Location

9.0

The location was perfect, just a quick $4 Uber ride to San Jose, which is a must-see, especially during the art walk on Thursdays.

Dining

5.0

The dining experience was okay, but I felt like the breakfast options lacked variety. It was pretty much the same food each day, which wasn’t very exciting.

Facilities

7.0

The facilities were decent, with a nice pool area which was quite enjoyable. Overall, it was a comfortable stay.

Great location

Service issues

Wayne

United States of America, December 2024

7.6/10

I had a pleasant stay at this hotel, which is clean and comfortable with friendly staff. The location is great, just a short ride from the airport and right by the beach. However, I found the rooms to be a bit tight, and the breakfast options were a bit lacking. Overall, it offers good value for money, but there are a few areas that could use improvement.

Rooms

7.0

The rooms were a little tight but nice and comfortable. They weren't ready until around 3:00 PM when we arrived, which was a bit of a hassle.

Service

9.0

The service was excellent, with staff like Alejandra, Mario, and Rosendo being standout examples of helpfulness and friendliness. The pools and public areas were clean, and the food was good.

Location

8.0

The location is spot on, being only a 20-minute ride from the airport and right at the beach. Although our shuttle had a bit of a detour, it wasn't a major issue.

Dining

5.0

Dining could use some work, as the breakfast place opened later than stated and the food was usually cold. There were a few decent dessert options at the buffet, though.

Facilities

8.0

The facilities are well-maintained, particularly the pools, and they offer a relaxing atmosphere.

Lois

United States of America, November 2024

6.2/10

I had a mixed experience at this hotel. While the staff was fantastic and very friendly, I found the rooms lacking in some amenities that I expected. The location is decent with some nearby shops and restaurants, but getting to major attractions like Cabo San Lucas can be a bit of a hassle. Dining was especially disappointing with limited choices and inconsistently prepared meals, but at least breakfast was enjoyable if you walked to the coffee shop in the lobby. Overall, I felt the value for money could be improved.

Rooms

5.0

The rooms were okay, but they felt unfulfilling and lacking many amenities I've come to expect. Despite having a king bed and other basics, I was left disappointed with what was missing. Housekeeping did a good job though, so I appreciated coming into a clean room each day.

Service

9.0

Service at the hotel was a pleasant surprise. The staff, especially Juan, the manager at Risotto, and Enrique the bartender, were very nice and attentive. They made me feel welcome, which is something I didn't expect at an all-inclusive resort.

Location

7.0

The location wasn't perfect; while it was close to the airport, my shuttle dropped us off at another resort first, adding an hour to our trip. Getting to Cabo San Lucas is about a 30-minute drive and can add up in Uber fares, although it was easy to hop on a bus to the nearby towns.

Dining

5.0

Dining at the hotel was quite disappointing. The choices were minimal and repeated over the days I stayed, and the quality wasn't great, with some cold items being served. The coffee shop in the lobby provided the best part of my breakfast experience, with fresh coffee worth the little effort to walk there.

Facilities

6.0

The hotel facilities included a nice pool area, but it didn't feel luxurious. I hoped for more well-kept amenities. Overall, everything else was average at best.

James

United States of America, August 2024

7.8/10

I had a decent stay at the hotel, with clean and comfortable rooms that were larger than I expected. The staff was friendly and helpful, but the service was a bit overwhelmed at times. The location was convenient, being just a short ride from the airport, but getting to and from certain spots took longer than planned. I enjoyed the dining, especially the seafood buffet on my first night, but there could have been a bit more variety. Overall, it was good value for money, but some minor issues held it back from being perfect.

Rooms

7.0

The room was much bigger and nicer than I anticipated, though I did notice some areas needed better finishing touches, like paint spots and a ceiling fan that worked intermittently.

Service

8.0

The staff, especially Enrique the bartender, were friendly and seemed to be doing their best despite being busy with some demanding guests.

Location

8.0

The location was quite convenient, only a 20-minute ride from the airport, although my shuttle ride was longer due to drop-offs at other resorts.

Dining

7.0

Dining options were generally nice, especially the seafood buffet, but I found the selection a bit limited at times.

Facilities

7.0

The facilities were adequate, with a well-maintained pool area, though I would have liked to see more kitchen supplies in the rooms.

Martin

United States of America, August 2024

7.4/10

I had a great time at the hotel, especially with the fantastic ocean view and clean room. The service was friendly and made our stay enjoyable, but we did have a little trouble with rain flooding into our room. The location isn't ideal for swimming, and it takes about 30 minutes to reach Cabo San Lucas, which can be a hassle. Overall, it was a decent experience with pros and cons.

Rooms

7.0

Our room in the Altitude building had fantastic views and was well-appointed. It was clean, which I appreciated, but we experienced flooding when it rained due to water coming in through the closed doors.

Service

9.0

The staff was really gracious and went above and beyond to ensure we had everything we needed. They even helped with an alteration issue I had.

Location

6.0

The hotel is on a beach where you can't swim, and getting to Cabo San Lucas takes around 30 minutes and costs about $20 each way in an Uber. It’s not the most convenient location.

Dining

7.0

The dining had an eclectic mix of traditional and Mexican dishes, but unfortunately, the restaurant closed for 2.5 days during our 7-day stay. The food from the other building was presented well.

Facilities

7.0

Facilities were decent, and the pool area was enjoyable, but there wasn't anything particularly standout compared to other places I've stayed.